How to fix “Outlook data file cannot be found” error

When you use MS Outlook you may see these kinds of error appearing during “Send/Receive Progress” in Outlook 2013 “Sending some reported error (0x8004010F): ‘Outlook data file cannot be found.’

You may see this error which may occur if the Outlook profile is corrupted or after you transfer the Outlook.PST file to some other location on your disk or to another computer.

When you see Outlook data file cannot be found then you can follow the below given steps:

  1. First, you can open Outlook ‘Account settings’.
  2. Then you need to highlight the account with the problem at Email tab and then click “Change Folder”.
  3. Then click “New Outlook Data File”.
  4. Here you can give a name for the new data file (e.g. “TEST”) and then click “OK”.
  5. Now expand the new data file (e.g. “TEST”) and then select the “Inbox” sub-folder.
  6. After that choose “OK”.
  7. While you are at the Account Settings screen, click “Change Folder” again.
  8. Now select the correct data file and folder that you want to store e-mail messages and choose “OK”.
  9. After that close “Account Settings” and click “Send/Receive”

Now, your problem of how to fix outlook data file cannot be accessed is solved.

The outlook data file cannot be accessed

You can face errors in Outlook while using it. You will see the Outlook error code and message on your screen. Now, you don’t know how to solve the problem. You can also take help from online. However, if you have the problem of Outlook file cannot be accessed then you can create a new outlook profile. You can do this if the reason behind this error is a corrupted Outlook profile. By creating a new outlook profile your outlook error can be fixed. For this, you can find the current location of your default Outlook data file (in the case, the OST file), and after that create a new Outlook profile.

The outlook data file cannot be found 2019

If you are using Outlook 2019 and you have outlook data file cannot be found issue then you can follow below steps to repair outlook data files:

You can use the Inbox Repair tool (SCANPST.EXE) in order to diagnose and repair errors that are there in your Outlook data file. The Inbox Repair tool actually checks the Outlook data files there on your computer to see if they are doing well.

You can use the Inbox Repair tool in the following situations:

  • When you receive a message that Outlook can’t open your data file
  • And, when you receive a message that Outlook can’t open the set of folders
  • When there is a chance of your Outlook data file may be damaged

Outlook data file: Help & Support

When you add an email account to Outlook then there is a local copy of your information stored on your PC. Through this feature, you can access your previously downloaded or synchronized email messages, calendar information, contacts, and tasks without having an internet connection in place.

There are certain types of accounts, such as POP accounts, which store their information in Outlook Data Files (.pst files). So, what is the Outlook data file? Actually, an Outlook Data File (.pst) contains your outlook messages and other items from Outlook. And, they are save on your PC. You can create POP accounts, which is a common type of account when you are adding an email account from an internet service provider such as X-finity or AT&T or Cox.

Outlook data cannot be configured

This kind of error is generally observed with Microsoft users in which they have roaming profiles connected to MS Exchange Server in an organization. Profiles of roaming user are saved on the shared network and so users are able to easily access their Outlook profile from any PC that is connected to that shared network. Thus, when this action is executing many times users see errors displaying your outlook data cannot be configured roaming profile.

You can eliminate this problem by following the below tips:

  • You can re-check the path of the data files which Outlook is looking for on the system
  • In case it is OST file, you can delete the file from the system & then you can download it from Exchange
  • You can try reinstalling Outlook & then try opening the files
  • You can also try to use inbuilt Inbox repair tool such as scanost.exe & scanpst.exe to fix the outlook data cannot be configured issue.
An outlook data file cannot be open

Sometimes you may face some error in outlook and in such situation you can try for a solution online. You may see an error message that reads outlook data file cannot be open and you can try to find out the cause of it and then fix the problem and if you cannot do it then you can get help from an expert.

Outlook customer support number

In case you are facing any problem with outlook as mentioned above or any other problem and you cannot solve it on your own then you can talk to expert through direct outlook customer support number 1-888-410-9071 provided by us that works 24*7.


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